Política de Privacidad

Depending on how you interact with our website https://loopa.technology/ we collect your information; whether you are a user, a potential client interested in hiring our services or scheduling a demo. That is why we will explain and you will understand how we collect, use and share personal information. With your free, express, prior and informed consent, you authorize us to process your data in accordance with the purpose established in our privacy policy. If for any reason we change our privacy policies, we will let you know.

Why do we process your information?

We process your personal information in order to fulfill the service offer to which we have committed ourselves, and to inform you about offers, commercial and advertising information from us or related services from our partners.

What are your rights over your information?

Holders of personal data have the right to information, access, rectification and updating, deletion, suspension of processing, among others. If you would like to ask a question, make a claim or request in relation to our privacy policy or the exercise of any of the aforementioned information rights, you can contact us at the following email address info@loopa.technology.

If you wish to invoke your privacy rights to have your personal data completely deleted, please contact info@loopa.technology. We will respond to all data deletion requests within 30 days.

You may exercise these rights free of charge by sending an email to the aforementioned address. In addition, through your account, you can update, delete, modify and/or verify – at any time – what personal data you provided when you created your account.

If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking the "unsubscribe" button at the bottom of each email sent.

What personal information do we collect from you and why?

What we collect‍

Information that you have given us about yourself and your business, such as: your name, surname, identification document, address, email, telephone number and any other information that allows us to identify you and that we have requested from you in any of the interactions you have with the website.
Information about how you access and use our website, your account and our platform, which includes information about your device (computer, tablet or mobile phone), browser you use, IP address. We collect this and other information from "cookies" or other mechanisms directly, without prejudice to which you can refer to our cookie policy directly.

How we use it

To contact you and offer you our products or new integrations, for example.
To be able to analyse the use of the website and provide you with continuous improvements to our processes and functionalities.

When and why do we share your information with third parties?

It is not easy to do what we do, and to do so we work with a variety of companies that provide us with excellent services to strengthen our value proposition, which is why we sometimes share your information with them, under strict confidentiality standards.

We also do this for the following:

To help us carry out our marketing and advertising activities.
To comply with legal requirements, including requests from judicial or government authorities.

How long do we keep your information?

We retain your personal data for the time strictly necessary to fulfill the corresponding purpose, as well as for the period of time required by applicable laws and regulations. After that time, this information may be kept duly anonymized, for statistical and internal analysis purposes.

What security measures do we use?

The protection of your personal data is our priority, which is why we use the industry-standard standards to protect it.

How do changes to the data protection policy work?

We may make updates to this document, which we will notify you of through digital channels or via the web.

Cookie Policy

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognise the user.

What types of cookies does this website use?

This website uses the following types of cookies:

Analysis cookies: These are cookies that are processed by us or by third parties and allow us to quantify the number of users and thus perform statistical measurements and analyses of the use made by users of the service offered. To do this, we analyse your browsing on our website in order to improve the range of products or services we offer you.
Technical cookies: These allow the user to navigate through a website, platform or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.
Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language or the type of browser through which the user connects to the service.
Advertising cookies: These are cookies that, whether processed by this website or by third parties, allow the most efficient management of the advertising spaces on the website, adapting the content of the advertisement to the content of the requested service or to the use you make of our website. To do this, we can analyse your Internet browsing habits and show you advertising related to your browsing profile.
Behavioural advertising cookies: These are cookies that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the publisher has included on a website, application or platform from which the requested service is provided. This type of cookies store information on the behaviour of visitors obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertisements based on it.

Disable cookies

You can allow, block or delete cookies installed on your computer by configuring the options of the browser installed on your computer.

Cookies de terceros

This website uses third-party services to collect information for statistical and website usage purposes. Different providers are used to improve the advertising included on the website. They are used to target advertising based on content that is relevant to a user, thus improving the quality of experience when using the website.

Disable cookies